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Moose Mill Woodcraft

Privacy policy

Last updated: October 2, 2026

This policy explains how Moose Mill Woodcraft ("we," "us") collects, uses and protects personal information when you use moosemill.com (the "Website"). We're a small business in Alberta, Canada, and we handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

Information we collect

Information you give us. When you join our newsletter, request a quote, contact us or leave a review, we collect what you enter in the form, such as your name, email address, phone number, location, project details and any links you share.

Analytics. We use Vercel Web Analytics and Speed Insights to understand how the site is used and how fast it loads. These tools don't use cookies and don't identify you personally; they collect aggregated data such as pages visited, referring site, country, and device and browser type.

Embedded videos. Videos on the site use YouTube's privacy-enhanced mode. Nothing is loaded from YouTube until you press play. Once you do, YouTube's own privacy policy applies.

How we use it

  • To reply to your questions, quotes and orders
  • To send our newsletter, if you've subscribed
  • To improve the Website, our products and our services
  • To publish reviews, only where you've given us permission

We never sell or rent your personal information.

Who we share it with

We use a small number of trusted services to run the Website. They process information on our behalf and only for these purposes:

  • Vercel: website hosting and privacy-friendly analytics
  • Mailchimp (Intuit): newsletter delivery
  • Resend: delivering form messages to our inbox

Some of these providers store data outside Canada, including in the United States, where it may be accessible to authorities under local law.

Your choices

  • Newsletter: unsubscribe anytime using the link in any email, or by emailing us.
  • Access and correction: you can ask to see, correct or delete the personal information we hold about you by emailing hello@moosemill.shop.

Security and retention

We take reasonable measures to protect your information, including encrypted connections (HTTPS) and limited access. No method of transmission or storage is 100% secure, though, so we can't guarantee absolute security. We keep personal information only as long as we need it for the purposes above, or as required by law.

Children

The Website isn't intended for children under 13, and we don't knowingly collect their personal information. If you believe we have, please contact us and we'll delete it.

Changes

We may update this policy from time to time. Changes take effect when posted here, with a new "last updated" date.

Contact

Questions or concerns? Email hello@moosemill.shop.